All our items in our boutique are made by hand. We take a great deal of pride in the quality of our workmanship and therefore do not mass produce our items. Your item will be made by hand so please be reasonable with delivery times. It will take approximetly 10-14 business days after your order is placed for you to recieve your products. This gives us to handcraft your items and have them inspected and shipped.
If you need your items sooner please send me a message with your desired date request and i will do my best to accomodate you. However if overnight is needed than additonal shipping costs will incur.
If a item is "lost" in the mail and we cannot provide you with tracking info it is our responsibility to ship you out a new order of the same product initally bought. If however, we do have a tracking number that states the item was delivered to your address than it is NO LONGER OUR RESPONSIBILITY. We did our part shipping you the item and having proof of delivery to your address. What happens after it reaches your mailbox, po box, or doorstep is out of our hands. It will take 30 days from date of purchase before we will tag a item as "lost mail". |